Linking SmartRecruiters as a source

The SmartRecruiters connector syncs your recruiting data – jobs, candidates, users, offers, reports, and configuration – into PostHog so you can analyze your hiring pipeline alongside your product data.

Prerequisites

You need a SmartRecruiters account with administrator access. An administrator can create an API key in the Credential Manager:

1. Select New Credential, then API Key.
2. Copy the key. It has full read access to your company's jobs, candidates, offers, users, and configuration.

Only keys created by users with the Admin system role can list offers.

Adding a data source

1. In PostHog, go to the Sources tab of the data pipeline section.
2. Click + New source and click Link next to this source.
3. Enter your credentials (see Configuration below) and click Next.
4. Select the tables you want to sync, choose a sync method and frequency, then click Import.

Once the syncs are complete, you can start querying this data in PostHog.

When linking SmartRecruiters, you'll need:

• API key – the admin API key you created in the SmartRecruiters Credential Manager.

Sync modes

Each table can be synced in one of several modes, depending on what the source supports:

• Webhook (when available) – the source pushes changes to PostHog in real time. Fastest freshness, lowest ongoing cost, and the only mode that reliably captures updates and deletes.
• Incremental – only new or updated rows are synced on each run, using a cursor field (such as an updated_at timestamp). Cheaper than a full refresh, but deletes aren't captured.
• Append only – new rows are appended using a cursor field; existing rows are never updated. Ideal for immutable, append-only tables like event logs.
• Full refresh – the whole table is reloaded on every sync. Use it when a table has no reliable cursor or when you need deletions reflected.

See sync methods for a full explanation of how each mode works and how to choose between them.

The jobs, candidates, and users tables support incremental sync using the updatedOn field. All other tables use full refresh.

The offers table only supports full refresh because the SmartRecruiters API filters offers by creation time, not modification time. Status changes on existing offers are only captured with a full refresh.

Configuration

Supported tables

The tables available from this source are discovered from your account when you connect it, so the exact list depends on your data. Once connected, you can pick which tables to sync from the sources tab.

Troubleshooting

If your sync is failing or data looks wrong, see the Data warehouse troubleshooting guide. If that doesn't help, contact support – we're happy to help.